Credit and refund terms
How credits work, and what happens if a draft does not finish or you change your mind.
Credits
Credits are prepaid units. Each programme draft spends a number of credits set by how much effort that programme's application takes — you always see the cost before drafting starts.
If a draft does not finish
If a draft fails our checks before it reaches you, its credits are refunded to your balance automatically. No request needed.
Refunds on unused credits
Unused credits are refundable in money within 7 days of purchase, on request (minus any fee the payment processor itself charges). After 7 days they are no longer refundable in money. Founder-pack credits are meant for one month of applications and stay valid for 30 days from purchase; Starter and Portfolio credits stay valid for 12 months.
Transfers
Credits are not transferable to another account.
What Grant Studio does and does not do
Grant Studio drafts; you check it and submit it yourself, on the programme's official site and from your own account. We do not guarantee that a programme will select you or fund you, and a programme's decision — either way — is not grounds for a refund. CapEasy is not affiliated with any government agency.
Receipts
A receipt is issued for every purchase.
Questions about a charge or a refund request: write to hello@capeasy.in.