AustraliaServices Accounts payable & receivableAccounts receivable

Accounts payable & receivable

Accounts receivable for Australian businesses

Invoices out on time, ageing watched, cash applied correctly.

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What is accounts receivable?

Invoices out on time, ageing watched, cash applied correctly.

Accounts receivable in an Australian business runs on the same underlying discipline as anywhere else — get invoices out on schedule, watch how long debtors take to pay, match every remittance to the tax invoice it satisfies — but it sits inside a GST framework that touches almost every part of it. A tax invoice is the document your BAS is built from, and the debtors ledger it feeds has to be clean enough that your accountant or registered BAS agent can rely on it without re-deriving the numbers themselves.

Invoicing cadence in this market usually maps to a contract, a purchase order, or a recurring billing date, same as anywhere — but the timing of the tax invoice itself matters more here, because it can determine which BAS period the GST on that sale falls into, depending on whether the business accounts for GST on a cash or accruals basis. A tax invoice issued a day late across a quarter boundary isn't just a collections annoyance; it's a GST-period question your accountant has to resolve.

Why it matters

Without a systemWith CapEasy
Cash flow shortages that were predictablePredictable inflows and controlled outflows
Revenue leakage from uninvoiced workAging you can act on before it is a problem
Duplicate or early paymentsA clean audit trail on every payment
Supplier disputes over what was actually agreedWorking capital you can actually plan around

What we need from you

Receivable

  • Customer master data
  • Sales invoices
  • Payment history
  • Credit terms

Payable

  • Supplier master data
  • Purchase orders
  • Supplier invoices
  • Payment terms
  • Expense receipts

How it runs, step by step

  1. Receivable
    • Invoice creation and validation
    • Recurring invoice setup
    • Credit notes
  2. Payable
    • Invoice recording and coding
    • Three-way matching (PO, receipt, invoice)
    • Payment scheduling and due-date monitoring
  3. Inventory, where relevant
    • SKU-level tracking
    • Multi-location stock
    • FIFO / weighted average costing

Who does what

Your CapEasy teamAccounts receivable, the reconciliations and reporting behind it, and the questions list that keeps it honest.
Your registered BAS or tax agentEverything that carries a licence in Australia — rendered exactly as written: work out what goes on your bas, or advise you on it — under tasa 2009 that requires registration we do not hold.
YouOne conversation with one named person, and the decisions that are genuinely yours.

Accounts receivable in Australia

Your GST accounting basis decides which BAS period an invoice falls into

A business accounting for GST on an accruals basis reports GST on a sale in the period the tax invoice is issued, regardless of when it's paid; on a cash basis, GST is reported in the period the payment is actually received. AR work tracks the invoice-issue date against the payment-receipt date so that distinction is visible, but which basis applies to your business — and how a specific transaction should be treated under it — is a call for your accountant or registered BAS agent.

Adjustment notes have their own GST documentation requirements

A credit note that reduces GST on a taxable supply needs to function as an adjustment note under the GST Act, carrying the identifying details the ATO expects for a document of that value — the same rigour a tax invoice needs, not an informal write-off. We prepare every adjustment note with a reason code and the original tax invoice referenced; the GST treatment applied and any resulting BAS adjustment is confirmed by your accountant or agent.

Writing off a debt as bad can trigger a GST adjustment, decided by your accountant

Under Division 21 of the GST Act, a business that has remitted GST on a sale and later writes the debt off as bad may be able to claim back the GST component through a decreasing adjustment on a future BAS. AR surfaces the candidate list of stalled debtor balances for this review; whether a given balance qualifies as genuinely bad, and how the adjustment is claimed, sits with your accountant or registered BAS agent.

Doubtful-debt treatment on the debtors ledger is an accounting judgment, not an AR one

Recognising an impairment against a debtor balance under AASB 9 — deciding a balance is unlikely to be recovered even before it's formally written off — is a judgment call for your accountant. AR keeps the aged debtors data clean and flags stalled balances by how long they've run past terms, so that judgment is made on complete information rather than a stale or partially-matched ledger.

What your registered BAS or tax agent receives from us

  • A weekly aged debtors report by customer, not a monthly snapshot
  • The debtors subledger reconciled to the general ledger every close
  • A cash application log matching every EFT, BPAY, and card remittance to the specific tax invoice(s) it satisfies, with a zero-tolerance policy on unexplained unapplied amounts
  • An invoicing cadence tracker showing tax invoices issued against the schedule your contracts or purchase orders call for
  • An adjustment note register — reason code, GST treatment, and the original tax invoice referenced — for every credit issued
  • Customer statement runs on the cadence your terms call for

Questions worth asking before you start

Who actually does the work — a person or an AI tool?

A named person on our team owns your file and reviews everything that leaves it. Software does a real share of the grinding underneath it — coding, matching, flagging the obvious gaps — but nothing regulated happens without a person’s judgement, and nothing here is signed or filed by an algorithm.

Is there a filing or lodging step here?

No — accounts receivable is operational work inside your books, not something submitted to ATO. Where a filing does sit downstream of it, inside accounts payable & receivable more broadly, that stays with your registered BAS or tax agent, never with us.

Which software do you work in?

Whatever you already run. Most commonly QuickBooks, Xero, NetSuite, Sage, Zoho Books and a handful of others — we work inside your system rather than moving you onto one of our own.

How does this actually start?

A short, free read-only look at what you already have, and a written note on what we found. A scoping call decides the size of the engagement — nothing here commits you to anything.

What does it cost?

There is no published price for accounts receivable — it depends on volume, how many entities are involved, and how far behind the books are. We quote after the read-only review, which is free.

How does this fit with the rest of accounts payable & receivable?

Accounts receivable sits inside accounts payable & receivable, alongside Accounts payable, Vendor master management, Collections support. Most clients end up buying the category as a whole rather than one leaf at a time, but starting narrow is fine.

How often is the aged debtors report actually reviewed?

Weekly. A debtor's payment terms drifting from 30 days toward 60 is far easier to act on when it's caught inside a few weeks than when it only surfaces on a quarterly snapshot after the balance has already gone stale.

What does "cash application done right" mean for an Australian debtors ledger?

Every EFT, BPAY, or card remittance matched to the specific tax invoice it satisfies, with partial payments flagged rather than force-applied. No unexplained balance sitting unmatched in the ledger.

Do you decide when a debtor balance can be written off as bad for GST purposes?

No. We flag stalled balances as doubtful-debt candidates from the aging report; whether a balance qualifies as genuinely bad, and whether it supports a Division 21 GST adjustment, is a call for your accountant or registered BAS agent.

Does whether we account for GST on a cash or accruals basis actually change how AR is run?

It changes which BAS period the GST on a given sale falls into — accruals basis reports it when the tax invoice is issued, cash basis when payment is received. We track both dates so that distinction is visible; the basis itself, and how a transaction is treated under it, is set by your accountant.

Do you chase debtors for overdue payment?

No — that's collections support, a separate service. AR watches the aged debtors report and flags accounts as they drift; once a balance crosses the threshold you've set, we hand it off cleanly.

What happens when a customer pays multiple tax invoices in one remittance with no advice?

We reconstruct the likely split from invoice amounts and payment history where the match is clear, and flag genuinely ambiguous splits for your confirmation rather than guessing an allocation.

Who issues adjustment notes (credit notes) and what has to be on them?

We prepare them with a reason code and the correct GST treatment noted, linked to the original tax invoice — that's what an adjustment note needs to hold up. Approval, and any resulting BAS adjustment, sits with you and your accountant or registered BAS agent.

Do you determine GST treatment on new invoices?

No. We apply the treatment your accountant or registered BAS agent has set up for a given supply — we don't decide GST positions ourselves.

What is "credit-note discipline" in an Australian debtors ledger?

It means every adjustment note documents something real — a return, a pricing correction, a settled dispute — with a reason code, the correct GST treatment, and a tie back to the original tax invoice. Used any other way, it misstates both the debtors ledger and the GST figure your accountant reports on the BAS.

Can AR work flag a customer becoming a doubtful debt before it's badly overdue?

Yes — that's the point of reviewing the aged debtors trend weekly rather than at quarter-end. A payment pattern stretching out shows up early, gets flagged as a doubtful-debt candidate, and reaches your accountant with time to act rather than after the balance is effectively gone.

Do you handle Peppol e-invoicing for customers who require it?

Yes. A Peppol invoice arrives as structured data instead of a PDF, which we match the same way as any other tax invoice, and it still has to carry the same required GST detail. We don't determine whether your business needs to be Peppol-enabled — that's a call for you and your accountant based on who you're invoicing.

Does a payment coming in via PayID or PayTo change how it's matched to an invoice?

No — it still gets traced to the specific tax invoice it satisfies the same as a BPAY or EFT remittance would. The payment rail changes how the money arrives, not the matching discipline once it lands.

Your CapEasy experts

Connect with us

Talk to the people who handle this work every day — no call centre, no hand-offs.

Ayush Joshi

Ayush Joshi

Co-Founder

Ex-OYO and Tenaciousfly. 7+ years in business development, strategic acquisitions, financing and debt syndication.

Aditya Jain

Aditya Jain

Co-Founder

Ex-Bank of America. 4+ years in investment banking, EU & Indian compliances, ESG compliances, and project management.

Manav Raval

Virtual CFO & Tax Specialist

Section 80-IAC, tax planning and startup compliance. Previously at Toyota Motor Corporation and Jaguar Land Rover.

Ayush Faldu

Virtual CFO & Tax Specialist

Financial strategy, budgeting and cash flow — a CFO’s judgement, monthly.

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