AustraliaServices Payroll operationsSingle Touch Payroll support

Payroll operations

Single Touch Payroll support for Australian businesses

STP data prepared and reconciled for the registered agent who reports it.

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What is single touch payroll support?

STP data prepared and reconciled for the registered agent who reports it.

Single Touch Payroll turns every pay event into an ATO-facing report the moment it's finalised: gross pay, PAYG withholding, superannuation liability, sent through STP-enabled software on or before pay day. Running the pay cycle itself — timesheets, cutoffs, approvals — is a separate job. This is the layer underneath it: after each event is prepared, we tie the figures the STP report is about to carry back to what's actually booked in the payroll clearing account and the general ledger, before your registered BAS or tax agent reviews and transmits it. A mismatch gets caught at the event that caused it, not months later during a full-year reconciliation.

STP Phase 2 multiplied what can drift. Instead of one gross figure, each event disaggregates pay into income types (salary and wages, closely held payee, working holiday maker), allowances reported separately from ordinary earnings, and leave broken out by category. Each of those lines should land against a specific ledger account, and a business on Xero Payroll, MYOB or QuickBooks AU rarely maps its chart of accounts to STP's categories correctly on day one. We check that mapping event by event, so a miscoded allowance is caught at cycle two, not at finalisation.

Who files this

Your registered BAS or tax agent files or lodges this. We prepare, reconcile and support the numbers behind it; the submission itself is theirs, every time.

Why it matters

Without a systemWith CapEasy
People paid late or incorrectlyPay runs on schedule, every cycle
Payroll journals that never tie to the bankPayroll ledger that reconciles
Year-end reconciliation done from scratchYour filer gets clean numbers, on time

What we need from you

People

  • Employee master data
  • Employment contracts
  • Salary structure
  • Benefits and deductions
  • Start and leave dates

Each cycle

  • Attendance and overtime
  • Leave records
  • Bonus and commission
  • Reimbursements

System

  • Payroll software access
  • Prior payroll reports
  • Registration references held by your filer

How it runs, step by step

  1. Setup
    • Employee onboarding in the payroll system
    • Salary structure configuration
    • Benefits and deductions setup
  2. Each pay run
    • Gross-to-net calculation in the system
    • Overtime and bonus adjustments
    • Deductions processing
  3. Booking & reconciliation
    • Payroll journal entries
    • Payroll ledger reconciliation
    • Liability reconciliation

Who does what

Your CapEasy teamSingle Touch Payroll support, the reconciliations and reporting behind it, and the questions list that keeps it honest.
Your registered BAS or tax agentEverything that carries a licence in Australia — rendered exactly as written: work out what goes on your bas, or advise you on it — under tasa 2009 that requires registration we do not hold.
YouOne conversation with one named person, and the decisions that are genuinely yours.

Single Touch Payroll support in Australia

STP Phase 2 disaggregation and the ledger it has to match

STP Phase 2 reports gross pay by income type, allowances as their own category, and leave by type, each meant to land against a specific ledger account, with the ATO holding a cumulative year-to-date figure per category. We check that mapping every event, not annually, because a category miscoded once compounds every later event's YTD total the same wrong way.

Fixing a lodged event: an update event, not an amendment

There's no amended-return process for STP. A wrong figure is corrected through an update event or the next regular event, restating the year-to-date totals — the ATO keeps only the latest transmission as the record. We log every correction against the specific event it repairs, because an undocumented restatement lets the ledger and the ATO's figure diverge silently even after the fix has gone through.

The finalisation declaration: 14 July, and 30 September for closely held payees

Finalisation replaced the paper PAYG payment summary — a declaration your registered BAS or tax agent lodges confirming the year's figures are complete, due 14 July for most employers but 30 September where the only employees are closely held payees. Once marked final, those figures pre-fill the employee's tax return. We reconcile the full year against the ledger well ahead of both deadlines so finalisation confirms rather than triggers the check.

Payday Super: superannuation tied to the payday from 1 July 2026

Payday Super moves the super guarantee obligation from the old 28-day-after-quarter-end cycle to a window tied to each payday, starting 1 July 2026, shortening how long an unreconciled figure can sit before it's overdue. We don't set the SG amount or the OTE base it's calculated from, but we now reconcile what the software calculated against what's booked on the same per-event cadence, not once a quarter.

What your registered BAS or tax agent receives from us

  • Every event's gross, PAYG withholding and superannuation figures tied to the clearing account and general ledger before the event is reviewed for lodgment
  • STP Phase 2 income-type and allowance-category coding checked against the ledger's chart-of-accounts mapping each cycle, not just at year-end
  • Year-to-date figures tracked cycle over cycle, drift against the ledger flagged against the event it first appears in
  • A documented log of every correcting or update event: which prior run it fixes, what changed, the restated YTD figure
  • Superannuation guarantee figures reconciled against the ledger on the per-event cadence the Payday Super timeline requires
  • A pre-finalisation reconciliation of all twelve months of events, delivered ahead of the 14 July (or 30 September, closely held payees) deadline

Questions worth asking before you start

Who actually does the work — a person or an AI tool?

A named person on our team owns your file and reviews everything that leaves it. Software does a real share of the grinding underneath it — coding, matching, flagging the obvious gaps — but nothing regulated happens without a person’s judgement, and nothing here is signed or filed by an algorithm.

Who can legally lodge this?

Your registered BAS or tax agent. We prepare, reconcile and support the numbers behind it; the submission itself is theirs, every time.

Which software do you work in?

Whatever you already run. Most commonly QuickBooks, Xero, NetSuite, Sage, Zoho Books and a handful of others — we work inside your system rather than moving you onto one of our own.

How does this actually start?

A short, free read-only look at what you already have, and a written note on what we found. A scoping call decides the size of the engagement — nothing here commits you to anything.

What does it cost?

There is no published price for single touch payroll support — it depends on volume, how many entities are involved, and how far behind the books are. We quote after the read-only review, which is free.

How does this fit with the rest of payroll operations?

Single Touch Payroll support sits inside payroll operations, alongside Payroll processing, Contractor payments, Super guarantee processing. Most clients end up buying the category as a whole rather than one leaf at a time, but starting narrow is fine.

What does 'reconciling STP data to the ledger' involve, event by event?

We match the gross pay, PAYG withholding and superannuation figures each STP report is built from to what's booked in the payroll clearing account and general ledger, income type by income type, before your registered agent reviews the event. A mismatch is flagged against that event, not found in a year-end pile.

If a figure in an already-lodged STP event was wrong, how does it get fixed?

There's no amended-return process. STP corrects forward, through an update event or the next regular run that restates the year-to-date total. We log every correction against the event it repairs and reconcile the restated figure to the ledger.

How does Payday Super change what gets checked each payday?

From 1 July 2026, the super guarantee obligation is tied to the individual payday, not the quarter. We now reconcile the super figure against the ledger on the same per-event cadence as gross and withholding.

Does the finalisation deadline apply the same way to every employee?

No — 14 July for most employers, 30 September for a business whose only employees are closely held payees. We flag which deadline applies at setup so the reconciliation is timed to the date that governs.

Is superannuation part of what you reconcile, or just wages and withholding?

All three. We tie gross pay, PAYG withholding and super to the ledger every event, and flag where a super figure looks inconsistent with the earnings it's calculated from, without setting the OTE determination ourselves.

How do you catch an allowance coded to the wrong STP income type?

By checking the category mapping every pay event against the chart of accounts, so a miscoded category surfaces at the second or third run, not the fiftieth.

What's the difference between an update event and the finalisation declaration?

An update event corrects a figure mid-year and restates the year-to-date total. Finalisation, due 14 July or 30 September for closely held payees, confirms the full year is complete and ready to pre-fill tax returns.

Do you check Reportable Fringe Benefits Amounts or Reportable Employer Super Contributions?

Yes — reconciled against FBT calculations and super contribution reports as they accrue, because both feed into finalisation and an employee's tax return.

What if our payroll clearing account in the ledger never quite reconciles to zero?

We track it every cycle and itemise whatever's left rather than carry it forward unexplained — usually the first sign an STP event and its ledger entry have parted ways.

Do you flag a superannuation guarantee shortfall, or only reconcile what was already paid?

We reconcile the software's figure against what's booked and flag inconsistencies with reported earnings. Confirming a shortfall is your registered agent's determination, not ours.

Do you run the pay cycle — timesheets, approvals, calculating what people are owed?

No. Running the pay cycle is a separate function, done by you or your payroll provider. We start once an event is prepared, tying its figures to the ledger before it goes to your registered agent for review and transmission.

Do you deal with the ATO directly, or lodge anything on our behalf?

No. We don't lodge STP events, don't ascertain a BAS position, and don't contact the ATO. Every reconciled figure is handed to your registered BAS or tax agent, who reviews and transmits it.

If a specific pay event is questioned months from now, what do you have to show for it?

The event's detail report, its clearing-account entry and its ledger tie-out, kept together as a workpaper at the time we checked it — not a figure we'd have to reconstruct after the fact.

Your CapEasy experts

Connect with us

Talk to the people who handle this work every day — no call centre, no hand-offs.

Ayush Joshi

Ayush Joshi

Co-Founder

Ex-OYO and Tenaciousfly. 7+ years in business development, strategic acquisitions, financing and debt syndication.

Aditya Jain

Aditya Jain

Co-Founder

Ex-Bank of America. 4+ years in investment banking, EU & Indian compliances, ESG compliances, and project management.

Manav Raval

Virtual CFO & Tax Specialist

Section 80-IAC, tax planning and startup compliance. Previously at Toyota Motor Corporation and Jaguar Land Rover.

Ayush Faldu

Virtual CFO & Tax Specialist

Financial strategy, budgeting and cash flow — a CFO’s judgement, monthly.

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