GST review & notice support for Australian businesses

A named person on our team owns your file and reviews everything that leaves it. Software does a real share of the grinding underneath it — coding, matching, flagging the obvious gaps — but nothing regulated happens without a person’s judgement, and nothing here is signed or filed by an algorithm.

Your registered agent responds to the ATO; CapEasy builds the reconciliation and evidence pack behind the response.

Whatever you already run. Most commonly QuickBooks, Xero, NetSuite, Sage, Zoho Books and a handful of others — we work inside your system rather than moving you onto one of our own.

A short, free read-only look at what you already have, and a written note on what we found. A scoping call decides the size of the engagement — nothing here commits you to anything.

There is no published price for gst review & notice support — it depends on volume, how many entities are involved, and how far behind the books are. We quote after the read-only review, which is free.

GST review & notice support sits inside gst & bas, alongside GST registration, BAS preparation, IAS preparation. Most clients end up buying the category as a whole rather than one leaf at a time, but starting narrow is fine.

Read what kind of letter it is before responding to anything. An information request, a formal audit and an amended assessment each run on different clocks and need different responses. Send it to us and your registered agent straight away — we start reconstructing the period it covers while your agent reads it for what it's actually asking.

No. Your registered BAS or tax agent responds to the ATO and deals with the case officer directly, under their own TPB registration. We build the reconciliation and evidence pack the response is built on — the source-document trail, the exception log, the period reconstruction — and hand it to your agent to use.

Because an early explanation, made before the underlying transactions have actually been reconstructed, can become a fact the case officer holds you to for the rest of the review. We build the reconciliation first specifically so your agent has something solid to respond from, rather than an off-the-cuff account that might not match what the documents show.

Commonly up to four years. That's why the response isn't just about the transaction the letter names — it's a full reconstruction of the relevant period, matched document by document, so nothing in the years behind the flagged transaction surfaces as a surprise later.

No — the ATO won't process a remission request for failure-to-lodge penalties or interest until every outstanding BAS is lodged and current. We check your lodgment history against the letter before your agent submits anything, so a remission request doesn't get rejected on a technicality.

More complex remission cases now go through a formal written application rather than being resolved over the phone. Simple cases can still be sorted quickly; anything with real substance needs the application done properly, which is part of what we prepare.

Generally 60 days from the date on the assessment or decision notice, not the date you opened the letter. We log that date the moment a notice arrives and build the evidence pack against it, because that window is one of the harder ones to get back once it closes.

The next step is the Administrative Review Tribunal or the Federal Court, which is a legal-practitioner matter, not a BAS or tax agent one. We track a case to that point and hand off to a qualified AU tax or legal practitioner rather than stretching the engagement past what your agent's registration covers.

A reconstruction of the transactions the ATO letter covers, each one matched to its source document and its GST tax code; a reconciliation of GST collected and credits claimed against what was actually lodged; an exception log flagging anything inconsistent; and a lodgment-history check. Your agent reviews it, decides what the response argues, and submits it as theirs.

No. We assemble and check the reconciliation and evidence behind the response. What the response actually says — what's conceded, what's argued, what's escalated — is your registered agent's call, made under their own professional judgment and TPB registration.

We flag it in a running exposure note rather than leaving it for the ATO to find first. Your agent then decides how to handle that specific item in the response — that's a judgment call for them to make with full visibility, not something we paper over.