Ecommerce for Australian businesses

A named person on our team owns your file and reviews everything that leaves it. Software does a real share of the grinding underneath it — coding, matching, flagging the obvious gaps — but nothing regulated happens without a person’s judgement, and nothing here is signed or filed by an algorithm.

No — ecommerce is operational work inside your books, not something submitted to ATO. Where a filing does sit downstream of it, inside industries we know more broadly, that stays with your registered BAS or tax agent, never with us.

Whatever you already run. Most commonly QuickBooks, Xero, NetSuite, Sage, Zoho Books and a handful of others — we work inside your system rather than moving you onto one of our own.

A short, free read-only look at what you already have, and a written note on what we found. A scoping call decides the size of the engagement — nothing here commits you to anything.

There is no published price for ecommerce — it depends on volume, how many entities are involved, and how far behind the books are. We quote after the read-only review, which is free.

Ecommerce sits inside industries we know, alongside SaaS and software, Professional services, Construction and trades. Most clients end up buying the category as a whole rather than one leaf at a time, but starting narrow is fine.

No — we code GST correctly on every sale as it happens, so the GST summary is accurate when it reaches your registered BAS agent, but ascertaining the GST position and lodging the activity statement is their role under TASA.

Not quite. For low value imported goods sold through a marketplace, the marketplace is often deemed the supplier and collects the GST itself, so we code that as marketplace-collected GST rather than your own liability. Direct sales through your own store are coded as GST you're collecting and remitting yourself. Keeping the two separate is what keeps your BAS accurate.

The deposit is net of GST, processing fees, refunds, and sometimes an FX conversion if the payout was in a foreign currency. We book gross sales, GST, fees, and refunds as separate entries running through a clearing account, so each figure is visible instead of blended into one net number.

The same way as any other channel: gross sale, merchant fee, and any refunded instalments posted separately, reconciled through a clearing account against the actual net settlement deposit — so the fee cost is visible rather than buried in a net figure.

No — that's your accountant's call, usually FIFO or weighted average under Australian Accounting Standards. We apply whichever method is set to every stock movement and reconcile it against what your fulfilment partner or warehouse reports each period.

We track the foreign exchange gain or loss on each settlement separately from your trading margin, so a currency swing between the sale date and the payout date doesn't get mistaken for — or mask — a real change in what the business is earning on each product.

The GST component reverses along with the sale, matched against the original transaction rather than lumped into a general refunds expense — so your GST summary reflects the net position after returns, not gross sales that were never actually kept.

We hold gift card and store credit balances as a liability, not revenue, when issued — GST and revenue recognition both apply when the card is actually redeemed against a product, which is a question we flag to your accountant if a specific transaction needs their read.

We can show you your turnover and transaction data, but whether you've crossed the GST registration threshold or need to register is a determination for your accountant or registered agent.

We match the 3PL's reported stock movement — received, shipped, returned, damaged — against what the ledger shows as sold each period, and book any variance as its own entry so cost of goods sold reflects what actually happened to the stock.