AustraliaServices Industries we knowProfessional services

Industries we know

Professional services for Australian businesses

WIP, utilisation and billing that reflects what was actually delivered.

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What is professional services?

WIP, utilisation and billing that reflects what was actually delivered.

A professional services firm in Australia — law, consulting, engineering, architecture, agency work — runs on the same core mechanic as anywhere else: unbilled time and disbursements sitting as work in progress until invoiced. What's different is the vocabulary and the regulator. Solicitors bill in six-minute units against a matter; consultants track project hours against a scope; and the WIP figure both produce tells a principal whether the firm's pipeline is converting into invoiced fees, or quietly stalling.

Utilisation and realisation are measured off timesheet data, not the general ledger — utilisation is billable hours against available hours per fee-earner or consultant, and realisation is what's actually invoiced and collected against the firm's standard rate, after any write-down for scope creep or a principal who habitually under-bills. A firm can show a healthy P&L and still be losing margin matter by matter if nobody's reconciling time logged against time billed on a regular cycle.

Who does what

Your CapEasy teamProfessional services, the reconciliations and reporting behind it, and the questions list that keeps it honest.
Your registered BAS or tax agentEverything that carries a licence in Australia — rendered exactly as written: work out what goes on your bas, or advise you on it — under tasa 2009 that requires registration we do not hold.
YouOne conversation with one named person, and the decisions that are genuinely yours.

Professional services in Australia

Statutory trust accounting is the practice's own regulated obligation

A law practice holding client money operates a statutory trust account under the Legal Profession Uniform Law or the relevant state Legal Profession Act, with client funds segregated from the practice's operating account, a ledger maintained per client, a monthly trial balance reconciliation, and an annual external examination lodged with the Law Society or equivalent regulator. This sits with the practice's own principal or authorised trust account signatory — we keep the underlying ledger data clean and reconciliation-ready; the reconciliation and the compliance obligation stay with the firm.

Revenue recognition on time-based and fixed-fee work — AASB 15

Professional services revenue falls under AASB 15's five-step model — identifying the performance obligation, determining whether it's satisfied over time or at a point, and measuring progress for percentage-of-completion billing on fixed-fee work. Which recognition method applies to a given engagement is the accountant's judgment call — we tie WIP, unbilled time, and billing data to whatever method is already in place, we don't select it.

GST timing on unbilled WIP and progress billing

GST generally becomes payable when an invoice is issued or payment is received, whichever comes first — so unbilled WIP itself carries no GST liability until it's actually billed. Whether a particular fixed-fee milestone triggers a tax invoice is a BAS position for the firm's registered agent under TASA 2009 — we track billing timing against milestones, we don't determine the GST treatment.

Realisation write-offs, bad debts, and their tax treatment

A write-down taken at billing time (never invoicing the full logged value) and a write-off taken after an invoice goes unpaid are different entries with different downstream treatment — the second is a bad-debt deduction question the accountant assesses against the tax law's own conditions. We record and code each type at the point it happens, distinctly, so that assessment is made against a clean record rather than a netted adjustment.

What your registered BAS or tax agent receives from us

  • A current WIP schedule broken out by matter or project, aged against the date time was logged
  • Timesheet data reconciled to the practice management system (Actionstep, LEAP, Xero Practice Manager, or the firm's own system) before it hits the books
  • A monthly realisation report: standard rate value of logged time versus what was actually invoiced and collected, by fee-earner or consultant
  • Trust ledger data reconciled and reconciliation-ready — per-client ledger, bank balance, and trial balance lined up — for the practice's principal or authorised signatory to sign off
  • Unbilled and invoiced-not-collected aging, flagged by age band before a stalled invoice becomes a write-off decision
  • Fixed-fee and milestone engagement tracking tied to whatever completion-percentage schedule the accountant has set for revenue recognition

Questions worth asking before you start

Who actually does the work — a person or an AI tool?

A named person on our team owns your file and reviews everything that leaves it. Software does a real share of the grinding underneath it — coding, matching, flagging the obvious gaps — but nothing regulated happens without a person’s judgement, and nothing here is signed or filed by an algorithm.

Is there a filing or lodging step here?

No — professional services is operational work inside your books, not something submitted to ATO. Where a filing does sit downstream of it, inside industries we know more broadly, that stays with your registered BAS or tax agent, never with us.

Which software do you work in?

Whatever you already run. Most commonly QuickBooks, Xero, NetSuite, Sage, Zoho Books and a handful of others — we work inside your system rather than moving you onto one of our own.

How does this actually start?

A short, free read-only look at what you already have, and a written note on what we found. A scoping call decides the size of the engagement — nothing here commits you to anything.

What does it cost?

There is no published price for professional services — it depends on volume, how many entities are involved, and how far behind the books are. We quote after the read-only review, which is free.

How does this fit with the rest of industries we know?

Professional services sits inside industries we know, alongside Ecommerce, SaaS and software, Construction and trades. Most clients end up buying the category as a whole rather than one leaf at a time, but starting narrow is fine.

Do you manage our statutory trust account for us?

We keep trust ledger data clean and reconciliation-ready — per-client ledgers, bank balance, and trial balance lined up. The reconciliation itself and the compliance obligation under the Uniform Law or your state's Legal Profession Act stay with the practice's principal or authorised trust account signatory.

What's the difference between WIP and unbilled debtors?

WIP is time and disbursements logged against a matter that hasn't been invoiced yet — it isn't a debtor until billed. Once invoiced but not yet collected, it moves to debtors. We track both stages separately so the aging shows where the money sits.

How do you calculate realisation, and who decides a write-down versus a write-off?

Realisation compares standard rate value of logged time against what's actually invoiced and collected. A reduction at billing time is a write-down; an amount invoiced but never collected is a write-off — a bad-debt question for your accountant. We record and code the two separately.

Do you decide whether a fixed-fee engagement recognises revenue on milestones or over time?

No — that's an AASB 15 judgment call your accountant makes and documents. We track WIP, billing, and progress data against whichever method is already in place.

Which practice management systems do you work inside?

Whatever the firm already runs — Actionstep, LEAP, Xero Practice Manager — reconciled into the books on a fixed cadence rather than left as a disconnected system.

Can you give us matter or project-level profitability, not just firm-wide numbers?

Yes — direct time cost against billed revenue at the matter level, for whichever engagements the firm wants visibility on. A reporting cut, not a change to how revenue is recognised.

Do you determine the GST treatment when a fixed-fee milestone is invoiced?

No — that's a BAS position for your registered agent under TASA 2009. We track billing timing against milestones so the position is assessed against current data.

Do you determine whether a principal drawing is treated as a distribution for tax purposes?

No — that classification sits with your accountant, tied to the entity's own structure. We track drawings and distributions separately from operating expense.

How does a multi-state office structure get handled in the books?

We track WIP, billing, and staff cost data at the office or entity level the structure requires, so payroll tax grouping and segmented reporting are built from tagged data.

What happens if unbilled WIP has been sitting untouched for months before you start?

It gets reconciled against the practice management system, aged out by matter, and flagged for the firm to decide — bill it, write it down, or write it off — rather than left buried in a stale balance.

Your CapEasy experts

Connect with us

Talk to the people who handle this work every day — no call centre, no hand-offs.

Ayush Joshi

Ayush Joshi

Co-Founder

Ex-OYO and Tenaciousfly. 7+ years in business development, strategic acquisitions, financing and debt syndication.

Aditya Jain

Aditya Jain

Co-Founder

Ex-Bank of America. 4+ years in investment banking, EU & Indian compliances, ESG compliances, and project management.

Manav Raval

Virtual CFO & Tax Specialist

Section 80-IAC, tax planning and startup compliance. Previously at Toyota Motor Corporation and Jaguar Land Rover.

Ayush Faldu

Virtual CFO & Tax Specialist

Financial strategy, budgeting and cash flow — a CFO’s judgement, monthly.

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