AustraliaServices Industries we knowSaaS and software

Industries we know

SaaS and software for Australian businesses

Deferred revenue, MRR that ties to the P&L, and books investors can read.

Why founders pick CapEasy

5.0★ across 335+ Google reviews

2,700+ businesses served across the group

What is saas and software?

Deferred revenue, MRR that ties to the P&L, and books investors can read.

An Australian SaaS business runs its books on a different clock than the cash that hits the bank account. A $6,000 annual subscription charged in July is one payment event but twelve months of revenue, and the eleven months not yet earned sit on the balance sheet as deferred revenue until the subscription term works its way through. Get that wrong and every number built on top of it is wrong too — a month heavy with annual renewals looks like a growth spike, a quiet month looks like a slump, and neither reading reflects what the business actually did.

The billing platform is not the ledger. Stripe Billing or Chargebee tracks what was charged, when a plan changed, when a card declined and retried, and when a coupon applied — but none of that is a journal entry until it's translated into one and reconciled against the bank, netting out gateway fees, refunds, and the settlement delay between a charge and the cash landing. A SaaS business quoting revenue straight from a billing dashboard is usually a few thousand dollars adrift of the reconciled ledger within a couple of months, in a direction nobody's checked.

Who does what

Your CapEasy teamSaaS and software, the reconciliations and reporting behind it, and the questions list that keeps it honest.
Your registered BAS or tax agentEverything that carries a licence in Australia — rendered exactly as written: work out what goes on your bas, or advise you on it — under tasa 2009 that requires registration we do not hold.
YouOne conversation with one named person, and the decisions that are genuinely yours.

SaaS and software in Australia

AASB 15 governs when subscription revenue is earned, not when it's billed or collected

Under AASB 15, revenue is recognised as the performance obligation is satisfied — for a standard monthly or annual subscription, ratably across the term, which is why an annual plan generates a deferred revenue liability that runs down month by month. The judgment calls — how a contract bundling a subscription with onboarding or implementation is split into separate performance obligations, how the transaction price is allocated across them — sit with the accountant. The deferred revenue schedule applies whatever treatment the accountant sets, consistently, month over month; it does not set the treatment.

The R&D Tax Incentive needs cost data before an accountant or R&D advisor can register a claim

The R&D Tax Incentive offers a tax offset for eligible R&D activity, administered jointly by AusIndustry and the ATO, and claiming it requires both a technical eligibility assessment (is the activity genuinely experimental, does it meet the core-activity test) and cost substantiation tying the claimed spend to actual payroll and expense records. We capture the cost data — which engineering time and related expense went to development activity versus maintenance or support — on a consistent monthly basis. Whether that activity meets the R&DTI eligibility criteria, and the registration and claim itself, is the accountant's or a registered R&D consultant's determination, not ours.

GST on subscription revenue is a registered tax or BAS agent's call, not a bookkeeping output

GST treatment of SaaS subscriptions gets more complicated once customers span jurisdictions — GST generally applies to sales connected with Australia, and where a subscriber is based outside Australia the treatment can differ. Under TASA 2009 s.90-10, ascertaining a GST liability or advising on how it applies to a specific sale is a tax agent service reserved to a registered agent. Billing-to-ledger reconciliation tracks revenue by customer location and codes GST to the account the agent has designated — it does not determine whether a given sale is GST-free, input-taxed, or standard-rated.

A gross-vs-net call on gateway fees under AASB 15 changes revenue and margin presentation

Whether a subscription business reports revenue gross of payment gateway fees (with the fee shown as a separate expense) or net of them is a presentation determination under AASB 15's principal-versus-agent guidance, and it moves both the top-line revenue figure and the resulting margin. Reconciliation applies whichever treatment the accountant has set consistently — gateway fees, refunds, and chargebacks coded to the account the accountant has designated, not chosen independently.

What your registered BAS or tax agent receives from us

  • A deferred revenue schedule tied to the reconciled ledger, showing the opening balance, additions from new and renewed subscriptions, amortisation recognised in the period, and the closing balance the accountant reviews at close.
  • MRR and ARR reporting broken into new, expansion, contraction, reactivation, and churned components, built from the same reconciled billing and bank data underlying the P&L so the growth story and the revenue line agree.
  • A billing-system-to-ledger reconciliation (Stripe Billing, Chargebee, or the platform in use) matching every charge, refund, and gateway fee to its journal entry and to the bank deposit it settled into.
  • Cohort or logo-level churn detail underneath the aggregate MRR movement, so a board or investor question about which customer segment is churning has an answer beyond the topline figure.
  • An R&D cost-capture workpaper allocating engineering payroll and related cost between eligible development activity and maintenance, support, or other business-as-usual work, on a documented and consistent basis month to month, ready to hand to the accountant or R&D advisor at claim time.
  • A revenue-by-customer-location extract for whichever markets the accountant or registered tax agent is tracking for GST purposes, without a GST-treatment conclusion attached.

Questions worth asking before you start

Who actually does the work — a person or an AI tool?

A named person on our team owns your file and reviews everything that leaves it. Software does a real share of the grinding underneath it — coding, matching, flagging the obvious gaps — but nothing regulated happens without a person’s judgement, and nothing here is signed or filed by an algorithm.

Is there a filing or lodging step here?

No — saas and software is operational work inside your books, not something submitted to ATO. Where a filing does sit downstream of it, inside industries we know more broadly, that stays with your registered BAS or tax agent, never with us.

Which software do you work in?

Whatever you already run. Most commonly QuickBooks, Xero, NetSuite, Sage, Zoho Books and a handful of others — we work inside your system rather than moving you onto one of our own.

How does this actually start?

A short, free read-only look at what you already have, and a written note on what we found. A scoping call decides the size of the engagement — nothing here commits you to anything.

What does it cost?

There is no published price for saas and software — it depends on volume, how many entities are involved, and how far behind the books are. We quote after the read-only review, which is free.

How does this fit with the rest of industries we know?

SaaS and software sits inside industries we know, alongside Ecommerce, Professional services, Construction and trades. Most clients end up buying the category as a whole rather than one leaf at a time, but starting narrow is fine.

Why can't we just report revenue straight from Stripe or Chargebee?

The billing platform knows what was charged, not what's been earned. An annual plan is one event in the billing system but twelve months of revenue on the ledger, and the two only line up if they're reconciled rather than read off a dashboard.

What's a deferred revenue schedule and why does our accountant need one?

It's the running record of what's been billed but not yet earned — the opening balance, what's added as subscriptions bill, what amortises into revenue each period, and the closing balance. It's what the accountant checks at close to confirm revenue is being recognised correctly under AASB 15, and most SaaS businesses don't have one until someone builds it.

Do you decide how our revenue should be recognised under AASB 15?

No. How a bundled contract or a usage-based deal gets split and timed is a judgment your accountant makes. We apply whatever treatment the accountant sets, consistently, to every transaction that fits it.

How is MRR different from what shows up as revenue on the P&L?

They can diverge because they're often built from different data — MRR from the billing tool, revenue from the ledger. We build MRR and ARR from the same reconciled data that produces the P&L, so the board number and the accounting number describe the same activity instead of drifting apart.

Does R&D cost capture get us the R&D Tax Incentive?

It builds the substantiated cost data your accountant or R&D advisor needs to prepare the registration and claim — which engineering time and cost went to development work versus maintenance or support. We don't assess whether the activity meets the R&DTI's eligibility criteria or lodge the claim; that's the accountant's or a registered R&D consultant's determination.

Do you handle GST on our subscriptions, including overseas customers?

We track revenue by customer location so the data exists, but we don't ascertain GST liability on any given sale — that's a tax agent service under TASA 2009 and reserved to your registered tax or BAS agent, especially once subscribers are based outside Australia.

How do you handle mid-term upgrades, downgrades, and pro-rated cancellations?

Each plan change generates a journal entry that adjusts the deferred revenue schedule and the MRR movement in the period it happens, using the recognition treatment already set for the business, so a mid-cycle upgrade doesn't create a gap between what was billed and what's recognised.

What billing platforms do you work with?

Stripe Billing and Chargebee most commonly, along with adjacent platforms like Recurly. The reconciliation approach is the same regardless of platform — matching every charge, refund, and fee to a journal entry and a bank deposit.

Does this touch our chosen accounting software?

It runs on top of whichever ledger you're using — Xero is most common for Australian SaaS businesses, though the reconciliation logic is the same on any platform your accountant works from.

How does this start?

A scoping call looking at your current billing setup, chart of accounts, and whatever MRR or revenue reporting already exists, so we know exactly where the reconciliation gaps are before proposing scope.

Your CapEasy experts

Connect with us

Talk to the people who handle this work every day — no call centre, no hand-offs.

Ayush Joshi

Ayush Joshi

Co-Founder

Ex-OYO and Tenaciousfly. 7+ years in business development, strategic acquisitions, financing and debt syndication.

Aditya Jain

Aditya Jain

Co-Founder

Ex-Bank of America. 4+ years in investment banking, EU & Indian compliances, ESG compliances, and project management.

Manav Raval

Virtual CFO & Tax Specialist

Section 80-IAC, tax planning and startup compliance. Previously at Toyota Motor Corporation and Jaguar Land Rover.

Ayush Faldu

Virtual CFO & Tax Specialist

Financial strategy, budgeting and cash flow — a CFO’s judgement, monthly.

Start with a look at the actual file.

Read-only access and a written note on what we found. Free, and the fastest way to know whether we are useful to you.

Book a 20-minute fit callAll of industries we know