AustraliaServices Industries we knowAgencies & consultancies

Industries we know

Agencies & consultancies for Australian businesses

Retainers vs projects, media pass-through kept out of revenue, and the contractor network’s compliance data captured as you go.

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What is agencies & consultancies?

Retainers vs projects, media pass-through kept out of revenue, and the contractor network’s compliance data captured as you go.

A marketing, creative, or dev agency in Australia sells the same time-and-judgment product as its US counterpart, with the same structural complication: media spend that moves through the agency’s account without being the agency’s own income. An agency invoicing a client $70,000 a month, of which $55,000 is Meta and Google ad spend being fronted or reconciled on the client’s behalf, distorts every downstream number — GST liability, gross margin, revenue per head — if that pass-through spend is booked as agency revenue rather than held as a client liability.

Billing splits the same way it does everywhere: retainer clients pay a flat monthly fee for ongoing services regardless of exact hours burned; project clients pay against milestones on a fixed-fee scope, with unbilled work-in-progress sitting on the books until a milestone is invoiced. A shop running both needs its ledger to keep the two apart, because a single undifferentiated 'services income' line hides which side of the business is actually carrying margin.

Who does what

Your CapEasy teamAgencies & consultancies, the reconciliations and reporting behind it, and the questions list that keeps it honest.
Your registered BAS or tax agentEverything that carries a licence in Australia — rendered exactly as written: work out what goes on your bas, or advise you on it — under tasa 2009 that requires registration we do not hold.
YouOne conversation with one named person, and the decisions that are genuinely yours.

Agencies & consultancies in Australia

Media pass-through spend is not agency income — AASB 15 agent-vs-principal

Whether an agency records media spend gross (as its own revenue, media cost booked as a corresponding expense) or net (only the agency’s fee or commission as revenue) is governed by AASB 15's agent-versus-principal guidance — does the agency control the ad inventory before it passes to the client, or is it simply arranging the purchase on the client’s behalf? Most media-buying arrangements sit on net/agent treatment, meaning only the markup or service fee is revenue, and the pass-through spend is neither revenue nor an expense of the agency. Which treatment applies to a specific client contract is the accountant’s judgment call; we book media spend to a pass-through liability account by default and flag any contract that reads like the agency carries principal risk on the media, so that call is made against the actual contract terms.

Retainer income recognition — over time vs on delivery, AASB 15

A flat monthly retainer for ongoing services generally recognises ratably over the retainer period as the performance obligation is satisfied over time; a fixed-fee project with a discrete deliverable more often recognises at a point in time or against a completion-percentage schedule, depending on how the engagement letter frames the obligation. Which recognition method applies to which engagement is the accountant’s determination under AASB 15's five-step model — we tag every retainer and project at intake so the recognition schedule is built off clean data rather than reconstructed from invoices after the fact.

Contractor payments and the Taxable Payments Annual Report (TPAR)

Agencies operating in the building & construction, cleaning, courier/road freight, information technology, or security & investigation industries must lodge a TPAR with the ATO by 28 August each year, itemising total payments made to each contractor (ABN, gross amount paid, GST) during the financial year. IT services is the category most creative and dev agencies fall into once they engage freelance developers as contractors. Preparing and lodging this report as a BAS/tax-agent service for a fee requires TPB registration under TASA 2009; we compile contractor payment data by ABN throughout the year so the TPAR pack is ready for your registered agent to lodge, rather than reconstructed under deadline pressure in August.

GST timing on multi-currency and pass-through client billing

GST generally becomes payable when an invoice is issued or payment is received, whichever comes first, and applies to the GST-inclusive value of the taxable supply — which for a net-basis media arrangement is the agency’s fee, not the full pass-through spend. Whether a particular multi-currency or pass-through billing structure triggers GST on the gross or net amount is a BAS position for your registered agent under TASA 2009; we track pass-through spend and fee income as distinct lines so that position is assessed against clean, separated figures.

What your registered BAS or tax agent receives from us

  • Income booked net of pass-through media spend by default, with any contract reading as principal-risk flagged separately for the accountant to classify
  • Retainer and project income tracked as distinct classes, each tagged to its own recognition treatment (ratable vs milestone/completion-percentage)
  • A monthly retainer-utilisation report: deliverables or hours actually consumed against the flat fee, by client, so scope creep surfaces before it becomes a write-off decision
  • Contractor payment data captured by ABN and GST status at the point of payment, staged for the 28 August TPAR deadline in the covered industries (including IT services)
  • Multi-currency invoices booked at the invoice-date rate, with settlement FX gain/loss recorded as its own isolated line, not netted into GST-inclusive revenue
  • Work-in-progress schedule for fixed-fee projects, aged against the date work was logged, distinct from the retainer-utilisation report

Questions worth asking before you start

Who actually does the work — a person or an AI tool?

A named person on our team owns your file and reviews everything that leaves it. Software does a real share of the grinding underneath it — coding, matching, flagging the obvious gaps — but nothing regulated happens without a person’s judgement, and nothing here is signed or filed by an algorithm.

Is there a filing or lodging step here?

No — agencies & consultancies is operational work inside your books, not something submitted to ATO. Where a filing does sit downstream of it, inside industries we know more broadly, that stays with your registered BAS or tax agent, never with us.

Which software do you work in?

Whatever you already run. Most commonly QuickBooks, Xero, NetSuite, Sage, Zoho Books and a handful of others — we work inside your system rather than moving you onto one of our own.

How does this actually start?

A short, free read-only look at what you already have, and a written note on what we found. A scoping call decides the size of the engagement — nothing here commits you to anything.

What does it cost?

There is no published price for agencies & consultancies — it depends on volume, how many entities are involved, and how far behind the books are. We quote after the read-only review, which is free.

How does this fit with the rest of industries we know?

Agencies & consultancies sits inside industries we know, alongside Ecommerce, SaaS and software, Professional services. Most clients end up buying the category as a whole rather than one leaf at a time, but starting narrow is fine.

Do you book our media spend as agency income?

Not by default. Under AASB 15's agent-versus-principal guidance, most agency media-buying arrangements only recognise the markup or fee as income, with the media spend itself booked as a pass-through liability. We flag any contract that reads like the agency is taking principal risk on the media, so your accountant can make that classification call against the actual contract terms.

Do we need to lodge a TPAR, and do you prepare it?

If your agency operates in building & construction, cleaning, courier/road freight, IT services, or security & investigation and pays contractors, yes — a TPAR is due to the ATO by 28 August. We compile the contractor payment data (ABN, gross amount, GST) by ABN throughout the year; your TPB-registered agent reviews and lodges it, since that’s a BAS service under TASA.

What’s the difference in how you handle retainer income versus project income?

We tag each engagement as retainer or project at intake and keep them as distinct income classes. Which recognition method applies to each — ratable over the retainer period, or milestone/completion-percentage for a project — is your accountant’s call under AASB 15; we keep the classification data clean so that determination is straightforward.

How do you handle billing clients in a foreign currency?

Each invoice books at the invoice-date exchange rate, and any gain or loss on settlement is recorded as its own separate line — never netted invisibly into GST-inclusive revenue or the bank deposit. Whether that FX gain/loss carries a specific tax treatment is your accountant’s determination.

Can you tell us whether a specific retainer is actually profitable?

Yes — we track utilisation monthly (deliverables or hours actually consumed against the flat fee) by client, so retainer profitability is a report you can pull rather than a guess.

Do you determine whether a director drawing should be salary, a dividend, or a Div 7A loan?

No — that classification is your accountant’s call, tied to the entity’s own structure. We track drawings and distributions separately from operating expense and flag drawing patterns that look like they need a complying Division 7A loan agreement before 30 June.

How do you handle work-in-progress on a fixed-fee project that spans several months?

We maintain a WIP schedule aged against the date work was logged, kept separate from the retainer-utilisation report, so a stalled or over-scope project surfaces before it becomes a billing dispute.

Do you determine the GST treatment on a net-basis media arrangement?

No — that’s a BAS position for your registered agent under TASA 2009. We track pass-through media spend and fee income as separate lines so the position is assessed against clean, already-separated figures.

What happens if pass-through media accounts and platform billing statements don't match?

We reconcile the pass-through liability account against actual Meta, Google, and DSP billing statements monthly, so a mismatch is caught and resolved the same month it happens, not discovered at year-end.

We use a mix of contractors, sub-agencies, and full-time staff — can your books handle all three?

Yes — contractor payments (tracked by ABN for TPAR purposes where applicable), sub-agency vendor payments, and payroll (STP-reported) each run through distinct tracking, so nothing gets miscoded across categories.

Your CapEasy experts

Connect with us

Talk to the people who handle this work every day — no call centre, no hand-offs.

Ayush Joshi

Ayush Joshi

Co-Founder

Ex-OYO and Tenaciousfly. 7+ years in business development, strategic acquisitions, financing and debt syndication.

Aditya Jain

Aditya Jain

Co-Founder

Ex-Bank of America. 4+ years in investment banking, EU & Indian compliances, ESG compliances, and project management.

Manav Raval

Virtual CFO & Tax Specialist

Section 80-IAC, tax planning and startup compliance. Previously at Toyota Motor Corporation and Jaguar Land Rover.

Ayush Faldu

Virtual CFO & Tax Specialist

Financial strategy, budgeting and cash flow — a CFO’s judgement, monthly.

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